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What is not measured cannot be discussed with data. The portal gathers several measurement views.
What it includes
- Reports and analytics, with scheduled reports sent periodically.
- Financial analytics: revenue, payments and trend.
- Team productivity and time tracking.
- Satisfaction surveys sent by link that calculate NPS, average score, distribution, promoters, passives and detractors, with access to comments.
- Outcomes by cohort: from the assessments recorded at follow-ups, survival, average density and satisfaction per month, with CSV export.
- Role dashboards: reception, nursing, technician, medical direction and administration see what concerns them.
How to use it
- Record assessments at follow-ups (photos and follow-up).
- Send the satisfaction survey after the review you choose.
- Each month, go through funnel (CRM), finances and NPS in the same meeting.
What it does not do
- Cohort results are your internal data: they are not clinical studies and must not be presented as such in advertising. Any commercial communication with results must pass through your professional judgement and the applicable health regulation.
- With few assessments recorded, averages mean nothing: the panel itself shows how many there are.
Which pain it addresses
Deciding without data: where enquiries are lost (The quote that never closes) and whether reviews are actually being done.
See the platform for yourself
Request a demo and walk through the clinical portal with sample data.
Request a demo